Mediro Business Service Management is focused on delivering “Best of Breed” Business Service Management solutions and services to the African market. We provide solutions and skills to help our customers put technology at the forefront of I.T. business enablement.

The solutions represented by Mediro BSM are carefully chosen after a full analysis of the following components:

o Niche comprehensive functionality
o Ease of integration using our defined and tested approach
o Ability to deliver real ROI (Return on Investment) within a short timeframe
o Ease of implementation

o Industry and Analyst Recognition

The solutions offered are all backed by our excellent support and implementation services with Mediro being able to boast some of the best implementation skills the African market has to offer.

Our solutions cover the following key Business Service Management disciplines:

o Service & Support
o Asset Lifecycle Management
o IT Operations Management
o IT Security & Compliance