Dynatrace partner — South Africa
Mediro ICT is a certified Dynatrace partner and the leading distributor for Sub-Saharan Africa. We help organisations deploy, configure, and operate the Dynatrace platform, bringing full-stack observability, AI-powered analytics, and real business intelligence to complex enterprise environments.
Why Dynatrace
The AI-powered observability platform
Dynatrace is advancing observability for today's digital businesses. By combining deep observability, AIOps, and application security in one unified platform, Dynatrace helps organisations tackle the complexity of modern, dynamic technology environments with precision, automation, and answers they can trust.
Where traditional monitoring tools flood teams with alerts, Dynatrace delivers insight. Its deterministic AI analyses billions of dependencies in real time, identifies root causes automatically, and connects technology performance directly to business outcomes.
Agentic AI
Turn deterministic insight into coordinated action with intelligent automation
Trusted answers
Unified data and real-time context enable answers, not guesses
AI-powered
Predict, prevent, and assist with a unique combination of causal and predictive AI
Secure
Enterprise-grade privacy and compliance management built in
Collaborative
Break down silos between business, development, security, and operations teams
Scalable
Handle data of any type from any source at massive scale
Our Dynatrace practice
From deployment to managed observability
Our Dynatrace practice combines certified implementation expertise with ongoing managed services capability. We help organisations at every stage of their observability journey.
Platform deployment & configuration
We deploy and configure Dynatrace across your full technology stack, including cloud, hybrid, on-premise, containers, and serverless. Our certified engineers ensure complete coverage with minimal overhead.
Application performance monitoring
End-to-end visibility into application performance, from code-level insights through to real user experience. We configure Dynatrace to surface the metrics that matter for your specific application landscape.
Infrastructure observability
Full-stack infrastructure monitoring across compute, storage, network, and cloud services, with automatic discovery and dependency mapping.
Business observability
Connect technology performance to business KPIs. We help you configure Dynatrace to answer the questions executives actually ask, not just the questions infrastructure teams can answer.
Security & threat observability
Application security and threat detection integrated directly into the observability platform. Vulnerabilities and suspicious behaviour are identified without separate tooling.
Managed Dynatrace services
Ongoing platform operation, optimisation, and evolution. We remain accountable for the health and performance of your Dynatrace environment.
Dynatrace solutions
Out-of-the-box value
Infrastructure observability
Complete visibility across your entire infrastructure
Application observability
Code-to-customer insight for every application
Digital experience
Real user monitoring and session replay
Business observability
Technology metrics connected to business outcomes
Log analytics
Intelligent log management and analysis at scale
Application security
Runtime vulnerability detection and protection
AI observability
Monitor and secure AI workloads
Software delivery
Release validation and deployment insights
What changes
From reactive to predictive operations
Significant reduction in mean time to detection and resolution
Fewer incidents reaching production through earlier anomaly detection
Clear understanding of technology performance impact on customer experience
AI-driven insights that reduce manual effort in operations teams
Business-level reporting that connects IT performance to commercial outcomes
Improved team confidence and reduced operational stress
Dynatrace partner of the year
Mediro ICT is a multi-award-winning Dynatrace partner and the authorised distributor for Sub-Saharan Africa. Our certified consultants maintain current accreditations across the full Dynatrace platform, with deep expertise in enterprise deployment and managed services.
We don't just resell licenses. We take responsibility for the performance and value of your Dynatrace investment.
Ready for full-stack observability?
Whether you're deploying Dynatrace for the first time, expanding coverage across your environment, or looking for a partner to manage and optimise an existing deployment, we have the expertise and commitment to help.